SM Services
SM ServicesSteven Mitts · Founder Coach & Fractional CMO
#LATechWeek · Two free live masterclasses with Steven Mitts

AI made it easy to build. It didn't make it any easier to sell.

You have the product. What you need now is customers, a pipeline, and a system that runs every week without you holding it together. Two live sessions, built from 20+ years and 40+ product launches, on exactly that.

Thu, Oct 15 2:00 PM PT

Anyone Can Build Now. Almost Nobody Can Launch.

For founders who just launched or are about to.

Fri, Oct 16 10:30 AM PT

You Don't Have a Growth Problem. You Have a Bottleneck.

For founders who are growing, and stuck.

Free. Live on Google Meet. Every attendee gets the From Idea to Operator playbook: 40+ modules and 200+ templates.

Steven Mitts
Hosted by Steven Mitts
20+ years commercializing products · 40+ products launched · SM Services

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No spam. Session links, reminders and the playbook. Unsubscribe anytime.

"I have a great product. I just need help going to market."

That's the sentence I hear more than any other from founders right now. And it makes sense.

Building got cheap. You can ship an MVP in a weekend. But every category is more crowded because of it, buyers expect you on every channel, and specialist headcount costs exactly what it did five years ago.

Go-to-market is eight jobs: content, SEO, PR, paid, email, outbound, web, analytics. A big company hires eight people. A founder is all eight, plus the product.

That's not an effort problem. It's a sequence and capacity problem. Both sessions are built to fix it.

Sound familiar?

You launched, and the signups came from your friends
You have five priorities this quarter and time for one
You're paying for a pile of tools that don't talk to each other
Content goes out when things are quiet, which is never
Leads come in, and nobody follows up a fourth time
You can feel something capping you, but you can't name it

If two or more landed, save your seat.

SESSION 1 · THU, OCT 15 · 2:00 PM PT · 75 MINUTES

Anyone Can Build Now. Almost Nobody Can Launch.

How to turn an AI prototype into a real business. The Founder Operating System Masterclass.

Who it's for: First-time founders with a prototype, a fresh launch, or a launch that heard crickets.
Two years ago you couldn't have built what you just built in a weekend. That's real. But everyone else can build it too, and the moat moved from making the thing to being the one buyers choose. You can't prompt your way out of never having done this before. This session is the map.
01

Is there a business here?

Enough people, enough pain, and someone who isn't your friend willing to pay.

02

A business, not a project.

Does the money math work before you spend a year on it?

03

Proof before polish.

What would have to be true, and have you actually checked?

04

Launch and the first hundred.

Who buys first, and how you reach them by hand.

05

Get known, then get leverage.

Being chosen before the buyer is even ready to buy.

By the end of the hour, you'll know which gate you're stuck at.

What you'll learn:

  • The three-question problem test. Two out of three is a hobby.
  • The five real moats left now that anyone can build, and the only two substitutes if you have none
  • Three customer interview questions that produce real signal instead of compliments
  • How to match your MVP to the question you're actually asking, not the most impressive thing you can build
  • Why your first hundred customers have to be manual, and the four launch numbers that matter (none are followers)
  • How to pick two channels, own one, and turn every win into the next one
Real businesses you'll see taken apart: IV20 Spirits (~1,000 email subscribers before launch, $0 inventory funded until demand was proven, 150+ retailers after), AWARE Monitoring (71.1% open rate, zero spam complaints), Glenn Industrial (510 backlinks, +24.4% sessions), and SM Services (4 to 12 clients with one fewer person on the team).
Attendee bonus: Stay to the end and you get a free resource account with every playbook template, framework, case study and worked example unlocked.
SESSION 2 · FRI, OCT 16 · 10:30 AM PT

You Don't Have a Growth Problem. You Have a Bottleneck.

The Growth Operating System Masterclass

Who it's for: Founders and lean teams with revenue, where spend is up, the team is busier, and results are flat.
Growth stalls for four reasons, and each one causes the next. Fix them in the wrong order and you pour more work into a system that already can't ship it. Bring a pen. You'll score yourself live and leave knowing which constraint is yours.
CONSTRAINT 01

Visibility

You can't see what's capping you, so you fix the wrong thing.

CONSTRAINT 02

Coordination

Work waits on people, not effort, so nothing ships on time.

CONSTRAINT 03

Follow-through

You lose demand you already paid for, so you go buy more.

CONSTRAINT 04

Demand

The demand you buy doesn't compound, so next quarter costs more.

What you'll learn:

  • The four numbers that locate a bottleneck, and why blended CAC hides the channel that's actually working
  • Why 3.5 hours of work takes 10 days to ship, and how to cut the wait
  • The three-tier follow-up cadence that turned a hand-built list of ~3,000 buyers into 700+ hot leads
  • Rented demand vs. owned demand, and what keeps arriving after you stop paying
  • 12 moves you can start Monday, none of which cost a dollar

Show up and you leave with the whole toolkit.

No upsell required to use any of it.

The From Idea to Operator Playbook
Included for all registrants

The From Idea to Operator Playbook

40+ modules and 200+ templates, frameworks and worksheets. Every framework I run in client engagements, from validation to scale. Free for every registrant.

Self-Score Live

The Constraint Diagnostic

24 questions, scored. Your primary constraint, your secondary one, what it's costing you in hours per week, and a 90-day sequence.

Pinpoint whether your constraint is Visibility, Coordination, Follow-through, or Demand.
Live Attendee Exclusive

A 60-minute Constraint Session with me

Bring your scores, leave with your order of operations. Limited to what my calendar holds the week after Tech Week. First come, first served.

Direct 1-on-1 working session on your specific bottleneck.
GTM Engine

Early access to the GoStack beta

Attendees get first look at the go-to-market system I built from the playbook, with a 14-day trial and setup done with my team.

Includes setup call with Steven's team to configure your first 3 engines.
Come live for the Constraint Session and a free resource account with every template unlocked. Can't make it? Register anyway and you'll still get the playbook and the replay.
Steven Mitts
About the Host

Taught by an operator, not a guru.

I'm Steven Mitts. I've spent 20+ years taking products to market across defense, aerospace, healthcare, spirits and industrial tech. Some launches worked. Some cost me a year. Everything I'll teach in these two sessions has done one or the other.

I've run a $20M+ P&L with 60+ people, hit $5M to $20M quotas for 12 straight years, and built 135+ business automations. Now I run go-to-market for founders through SM Services, and I packaged every framework I use into the playbook you'll get for free.

20+
years commercializing products
40+
products launched
$20M+
P&L managed
135+
business automations built

Georgetown MBA · Former Army officer, two Bronze Stars · 50+ patents and publications

As featured in
Business Insider·AP·Entrepreneur·Digital Journal·Small Business Trends

What happens after the frameworks get installed.

"I came in with a notebook full of half-formed ideas. A few weeks of working sessions later I had a written vision, a validated wedge, and a clear next move."

Alex Ohadi
Alex Ohadi
Co-Founder, StreamSync

"Steven ran our marketing like it was his own company. Three disconnected vendors became one clear plan, and our pipeline finally became something we could forecast."

Rob Levy
Rob Levy
VP of Sales, AWARE Monitoring Systems

"Steven rewrote our positioning and the way we talk about the company changed overnight. Same product, far sharper story, and far better conversations."

Ryan Glenn
Ryan Glenn
CEO, Glenn Industries
Growth-stage tech
Under $1M to ~$5M ARR

A low-traffic site turned into a working pipeline

Consumer brand
0 to 150+ retailers

Page one in a category that didn't exist yet

Industrial services
510 backlinks, +24.4% sessions

Thirty years of credibility, finally findable

Results are per brand over the engagement period and vary by market. Not a guarantee.
FOR FOUNDERS WHO WANT MORE THAN THE SLIDES

I'm looking for a small group of founders to build the next version with.

The playbook tells you what to do. GoStack is the system I built to actually do it every week: one business memory, engines for leads, SEO, press, content, proposals and follow-up, and a human approving everything before it ships.

It already runs five live businesses. Seven engines are live today, and more ship into beta as they're ready. Now I want founders who just launched or are fighting to grow to put it under real pressure and tell me where it breaks.

What beta founders get:

  • A 14-day free trial, instead of the standard 10
  • Your first three engines set up with my team on a call
  • Every new engine as it ships, at no extra cost
  • A direct line to me on what gets built next
Who I'm looking for: founders who launched in the last 12 months or are launching soon, are running go-to-market themselves or with a team of one or two, and will give honest feedback weekly.

Check the beta box when you register. No card, no demo call.

Frequently Asked Questions

You built the product. Now build the machine that sells it.

Two live hours, one free playbook, and a clear answer to what's actually holding your growth back. Seats are free. My Constraint Session calendar is not.

Thu, Oct 15 · 2:00 PM PT | Fri, Oct 16 · 10:30 AM PT

Free. Live on Google Meet. Recorded. Part of #LATechWeek.

LA Tech Week MasterclassesOct 15 & 16 · Live on Google Meet